Shipping
We ship every order from our warehouse in the United States. Orders are typically processed within 1–2 business days and delivered by USPS or UPS within 3–7 business days.
Shipping costs vary by destination and are shown before you confirm your order. For international orders, the buyer is responsible for all applicable taxes and duties.
Please make sure your shipping address is complete and correct. We cannot be responsible for delays or misdelivery caused by an incorrect address supplied by the customer.
Non-returnable products
Because our herbal supplements are ingestible products, all items are non-returnable due to food safety regulations. You do not need to return anything to receive a refund under our satisfaction guarantee.
30-day satisfaction guarantee
We believe you'll love our all-natural herbal supplements. If you're not satisfied with the results, we'll provide a full refund, no return needed. Please use the product for at least 30 days, as it takes time for the natural ingredients to work effectively.
To request a refund, contact us at CS@ZENLH.COM or (949) 508-1899 with your order number. Please use the product for at least 30 days before requesting a refund.
Damaged or defective items
If your order arrives damaged or defective, contact us within 3 days of receipt with a photograph of the item and packaging. We will replace the item or issue a refund.
Our liability for orders lost or damaged in transit is limited to a maximum of $100 unless third-party shipping insurance was purchased.